Ceritar Privacy Statement

Effective Date: January 1, 2025

Welcome!

Protecting the individual’s privacy is crucial to the future of business. We have created this privacy statement to demonstrate our firm commitment to the individual’s right to data protection and privacy. It outlines how we handle information that can directly or indirectly identify an individual (“personal data”).

This privacy statement explains the personal data that Ceritar processes, how Ceritar processes it, and for what purposes.

Ceritar provides a wide range of products and services used to assist storage, distribution, and transportation companies worldwide. References to Ceritar products in this statement include Ceritar software solutions, applications, websites, and services.

This statement applies to the interactions that Ceritar has with you and the listed Ceritar products, as well as other Ceritar products that display this statement.

Personal data we collect

Ceritar collects data from you through our interactions with you and via our products. You directly provide some of this data, and we obtain it by collecting data about your interactions, usage, and experiences with our products. The data we collect depends on the context of your interactions with Ceritar products and services and the choices you make, including your privacy settings and the products and features you use.

You have a choice regarding the technology you use and the data you share. When we ask you to provide personal data, you can refuse. Many of our products require personal data to provide you with a service. If you choose not to provide the necessary data to use a product or feature, you may not be able to use that product or feature. Similarly, when we need to collect personal data in accordance with the law or to conclude or perform a contract with you, and you do not provide the data, we may not be able to conclude the contract or, if it pertains to an existing product you use, we may have to suspend or cancel it. We will inform you if this is the case. When data provision is optional and you choose not to share personal data, features such as personalization that rely on that data will not work for you.

How we use personal data

Ceritar uses the data we collect for the following business purposes:

  • Providing our products, including updating, securing, and troubleshooting, as well as support. This also includes sharing data when necessary to provide the service or carry out the transactions you request.
  • Improving and developing our products.
  • Personalizing our products and making recommendations.
  • Communicating and responding to your inquiries and requests for information to Ceritar.
  • Concluding transactions with customers, suppliers, and business partners, and processing orders for Ceritar products and services.
  • Analyzing, developing, improving, and optimizing the use, functionality, and performance of our websites, products, and services.
  • Managing the security of our sites, networks, and systems.
  • Complying with applicable laws and regulations and operating our business.

We may use personal information to market our products and services or related products and services, and to tailor our marketing and sales activities to your business interests.

We also use the data to operate our business, including analyzing our performance, developing our workforce, and conducting research.

Reasons we share personal data.

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized.

We also share data with Ceritar partners and suppliers.

If required by law or to respond to a legal process and to protect the rights and property of Ceritar, its partners, and customers.

How to access and control your personal data

You can control your personal data that Ceritar has obtained and exercise your data protection rights by contacting Ceritar or using various tools we provide.

In some cases, your ability to access or control your personal data may be limited as required or permitted by applicable law. How you can access or control your personal data will also depend on the products you use. For example, you can:

  • Control the use of your data for Ceritar’s interest-based advertising by visiting the unsubscribe linkin emails and our website.
  • Access and delete certain data through your user profile in our software and cloud solutions.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies to store and honor your preferences and settings, enable you to sign in, provide interest-based advertising, combat fraud, analyze the performance of our products, and achieve other legitimate purposes.

You have a variety of tools to control the data collected by cookies and similar technologies. For example, you can use the controls in your web browser to limit how websites you visit can use cookies and withdraw your consent by deleting or blocking cookies.

Ceritar Account

With a Ceritar account, you can sign in to Ceritar products and services.

Personal data associated with your Ceritar account includes identification information, name and contact data, device and usage data, your contacts, and information about your activities. Signing in to your Ceritar account enables personalization and consistent experiences across products and services and activates other features.

Products provided by your organization - notice to end users

Ceritar products are intended for use by organizations. If your organization provides you with access to Ceritar products and services, your use of Ceritar products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator.

If you use a Ceritar product or service with an account provided by an organization you are affiliated with, that organization may:

  • Control and administer your Ceritar product and your product account, including controlling privacy settings of the product or product account.
  • Access and process your data, including interaction data, diagnostic data, and the content of your communications and files associated with your Ceritar products and product accounts.

When you use social features in Ceritar products, other users in your network may see part of your activity. For more information about social features and other functionalities, please refer to the product-specific documentation or help content. Ceritar is not responsible for the privacy or security practices of our customers, which may differ from those stated in this privacy statement.

When you use a Ceritar product provided by your organization, Ceritar’s processing of your personal data in connection with that product is governed by a contract between Ceritar and your organization. Ceritar processes your personal data to provide the product to your organization and to you and for Ceritar’s legitimate business operations related to the provision of the product as described in the contract.

If you lose access to your work account (e.g., due to a job change), you may lose access to the products and the associated content.

As mentioned above, if you have any questions about Ceritar’s processing of your personal data in connection with the provision of products to your organization, please contact your organization.