TMS for Last Mile Delivery

Perfecting the Final Mile

Last Mile Delivery at Scale

Deliver faster, track better, and exceed expectations with a solution built last mile logistics.

Explore the Features That Redefine Last Mile Delivery.

last mile delivery

Last Mile Delivery: Where customer satisfaction is won or lost.

With Ceritar’s Last Mile Delivery solution, you gain the tools to overcome the unique challenges of high-volume, multi-stop deliveries. From dynamic route optimization and real-time tracking to proof of delivery and customer notifications, our solution is purpose-built for businesses that need precision, speed, and transparency on a scale.

Whether you’re managing your own fleet or collaborating with third-party carriers, our platform simplifies every aspect of the delivery process, ensuring an exceptional experience for your customers.

What Are Your Biggest Last Mile Delivery Challenges?

Overcome Inefficiencies, Control Costs, and Exceed Customer Expectations

Last mile delivery is one of the most complex and expensive stage of the supply chain. Businesses struggle with rising customer demands, unpredictable costs, and inefficient routing, all while trying to maintain speed and reliability. Ceritar Last Mile Delivery is designed to tackle these challenges:

Rising Delivery Costs

The Problem: Fuel prices, driver wages, and operational inefficiencies drive up last mile expenses.

The Solution: Automated route optimization and dynamic dispatch reduce fuel consumption, idle time, and unnecessary detours.

The Problem: Consumers expect same-day or next-day deliveries with live tracking and notifications.

The Solution: Real-time tracking, automated customer updates, and ETA predictions provide full transparency from dispatch to doorstep.

The Problem: Growth in e-commerce and B2B deliveries makes it difficult to scale operations efficiently.

The Solution: Automated dispatching and driver workload balancing ensure high-volume deliveries remain efficient without added complexity.

he Problem: Missed, delayed, or unverified deliveries lead to customer complaints and costly re-delivery attempts.

The Solution: Electronic proof of delivery (POD) with photos, signatures, and timestamps ensures accountability and reduces disputes.

The Problem: Businesses struggle to integrate Shopify, ERP systems, and third-party carriers for a unified delivery experience.

The Solution: Ceritar Last Mile Delivery seamlessly integrates with online stores, carrier networks, and internal fleet management systems to automate fulfillment.

Unlock the Full Potential of Last Mile Delivery

Increase Efficiency, Reduce Costs, and Improve Customer Satisfaction

The last mile is the most critical and expensive part of the delivery process, impacting both profitability and customer experience. Ceritar Last Mile Delivery helps businesses optimize every steps!

last mile delivery

End-to-End Visibility

Get real time visibility across your orders, routes, deliveries and asset usage for maximum efficiency.

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Faster, More Reliable Deliveries

Optimize routes, minimize delays, and improve on-time performance.

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Reduced Operational Costs

Automate dispatch, driver allocation, and carrier selection to cut unnecessary expenses.

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Improved Customer Experience

Provide live tracking, instant notifications, and accurate ETAs for greater transparency.

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Route Optimization

Deliver Faster With Smarter Routes

Save Time and Reduce Costs With Real-Time Adjustments

Dynamic route optimization ensures that every delivery is as efficient as possible. By considering clustering, delivery windows, and other variables, our system generates the fastest and most cost-effective routes. This means fewer delays, reduced fuel costs, and happier customers.

  • Real-time traffic with copilot truck and delivery window adjustments.
  • Reduced fuel costs with optimized routes.
  • Improved on-time delivery rates.
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Real-Time Tracking and Updates

Keep Everyone in the Loop

Enhance Transparency With Live Tracking and Notifications

Provide your customers with real-time visibility into their deliveries. Our system offers live updates, tracking links, and proactive notifications, ensuring that customers know exactly when to expect their orders. 

  • Live tracking for customers and dispatchers.
  • Automated notifications for delivery updates.
  • Fewer customer inquiries with enhanced transparency.
signature capture, proof of delivery

Proof of Delivery (POD)

Ensure Every Delivery Is Accounted For

Capture Electronic Signatures, Photos, and More

Proof of delivery is critical for accountability and customer satisfaction. Our solution captures electronic signatures, photo evidence, and delivery timestamps, giving you and your customers confidence that every package has been delivered accurately.

  • Capture electronic signatures and photos.
  • Record timestamps for delivery verification.
  • Reduce disputes with clear delivery records.
customer satisfaction

Customer Notifications

Proactive Updates for Better Customer Experiences

Keep Customers Engaged Every Step of the Way

Communication is key to building trust. Our automated notification system keeps customers informed at every stage of the delivery journey, from dispatch to drop-off. This reduces anxiety and improves overall satisfaction.

  • Automated notifications at key delivery stages.
  • Enhanced customer satisfaction with proactive communication.
  • Fewer delivery-related inquiries to your support team.

Explore more capabilities of Ceritar Last Mile Delivery Solution

APP TMS

Mobile Driver App

Equip your drivers with a mobile app designed to simplify their workflow. From route updates and task management to proof of delivery, the app keeps drivers focused and efficient.

shopping cart and ecommerce integration

Efficient Order Management

Easily create orders and automate charges and restrictions to ensure proper costs.

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Customer Self-Service Portal

Help local businesses grow by giving them access to a self-service portal where they can connect Shopify or ERP systems, process orders, and manage deliveries.

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Intuitive Dispatch

Create optimal route and optimize them with ease from an intuitive Dispatch dashboard.

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Email Notifications

Provide tracking update notification from order entry up to the delivery confirmation to your customers

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Analytics and Reporting

Understand every aspect of your last mile operations with detailed analytics.

The Numbers That Matter

Proven Impact for Last Mile Operations

0 %

Faster Deliveries

0 %

Fewer Delivery Disputes

0 %

Accuracy in Delivery Tracking

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Higher Customer Satisfaction

*Results may vary depending on the specific needs, operations, and implementation of the solution. 

FAQs

Your Questions About Last Mile, Answered

What is Last Mile Delivery?

The final stage of the supply chain, where goods are delivered to the customer’s location.

MyCeritar uses AI to create the best route then calculates the fastest and most efficient routes based on several factors like side of roads, delivery windows and constraints like HOS. 

Our solution captures electronic signatures, photos, and timestamps for every delivery.

Yes, real-time tracking links and notifications keep customers informed every step of the way.

Absolutely. Ceritar’s Last Mile Delivery solution is built to handle the complexities of high-volume, multi-stop deliveries.

We make it easier than ever to Connect

Ceritar makes it easier than ever to connect to your systems and partners.

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Ready to Perfect Your Last Mile Operations?

Contact us today to learn more about Ceritar Last Mile Delivery Solution

Let’s deliver excellence together!